Practical continuous improvement for professional services /
Shearer, Clive, 1944-
Practical continuous improvement for professional services / Clive Shearer. - Milwaukee, Wis. : ASQC Quality Press, c1994. - xviii, 312 p. : ill. ; 23 cm.
Includes bibliographical references (p. 297-298) and index.
087389281X
Total quality management.
Quality control.
Communication in management.
658.562
Practical continuous improvement for professional services / Clive Shearer. - Milwaukee, Wis. : ASQC Quality Press, c1994. - xviii, 312 p. : ill. ; 23 cm.
Includes bibliographical references (p. 297-298) and index.
087389281X
Total quality management.
Quality control.
Communication in management.
658.562