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Measuring quality

Poll, Roswitha

Measuring quality performance measurement in libraries Elektronische Ressource Roswitha Poll; Peter te Boekhorst - 2., rev. ed. - Berlin [u.a.] de Gruyter Saur 2007 - Online-Ressource (Text + Images) - IFLA publications 127 .

ISBN: 9783598440281

Subjects--Topical Terms:
Academic libraries--Evaluation
Public libraries--Evaluation
Leistungsmessung
Evaluation
Dienstleistung
Bibliothek

LC Class. No.: Z675.U5

Dewey Class. No.: 027.7 650 020 650

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