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Customer Relationship Management :

Phelps, Graham Roberts

Customer Relationship Management : how to turn a good business into a great one / Graham Roberts Phelps, - New delhi : Viva Books, 1998. - 230p. : ill. ; 20 cm

ISBN: 8176493600 9788176493604

Subjects--Topical Terms:
Customer relations. BUSINESS & ECONOMICS -- Customer Relations.

Dewey Class. No.: 016.33 / PHC

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