Likeable business :
Kerpen, Dave.
Likeable business : why today's consumers demand more and how leaders can deliver / Dave Kerpen, with Theresa Braun and Valerie Pritchard. - New York : McGraw-Hill, c2013. - xiv, 220 p. : ill. ; 23 cm.
Includes index.
9780071800471 (pbk. : alk. paper) 0071800476 (alk. paper)
Management--Social aspects.
Customer relations.
Social responsibility of business.
658.812 / KEI
Likeable business : why today's consumers demand more and how leaders can deliver / Dave Kerpen, with Theresa Braun and Valerie Pritchard. - New York : McGraw-Hill, c2013. - xiv, 220 p. : ill. ; 23 cm.
Includes index.
9780071800471 (pbk. : alk. paper) 0071800476 (alk. paper)
Management--Social aspects.
Customer relations.
Social responsibility of business.
658.812 / KEI