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Crisis marketing :

Marconi, Joe.

Crisis marketing : when bad things happen to good companies / Joe Marconi. - 2nd ed. - Chicago, Ill. : NTC Business Books, c1997. - x, 246 p. : ill. ; 24 cm.

Includes bibliographical references (p. 233-237) and index.

0844232378


Marketing.
Marketing--Case studies.
Crisis management.
Crisis management--Case studies.

658.8