Answer the call (Record no. 28778)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01489nam a22003857a 4500 |
| 001 - CONTROL NUMBER | |
| control field | sulb-eb0007504 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | BD-SySUS |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20160404120436.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 130809s2013 mnu o 00 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781452940380 |
| International Standard Book Number | 145294038X |
| Canceled/invalid ISBN | 9780816689385 (hc : alk. paper) |
| Canceled/invalid ISBN | 9780816689392 (pb : alk. paper) |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | MdBmJHUP |
| Transcribing agency | MdBmJHUP |
| Modifying agency | BD-SySUS. |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HE8789.I4 |
| Item number | C37 2013 |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 381/.1420954 |
| Edition number | 23 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Carrillo Rowe, Aimee. |
| 245 10 - TITLE STATEMENT | |
| Title | Answer the call |
| Medium | [electronic resource] : |
| Remainder of title | virtual migration in Indian call centers / |
| Statement of responsibility, etc. | Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Perez. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Minneapolis : |
| Name of publisher, distributor, etc. | University of Minnesota Press, |
| Date of publication, distribution, etc. | [2013] |
| Place of manufacture | (Baltimore, Md. : |
| Manufacturer | Project MUSE, |
| Date of manufacture | 2015) |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 1 online resource (pages cm) |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references and index. |
| 588 ## - SOURCE OF DESCRIPTION NOTE | |
| Source of description note | Description based on print version record. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Transnationalism |
| Geographic subdivision | India. |
| Topical term or geographic name as entry element | Group identity |
| Geographic subdivision | India. |
| Topical term or geographic name as entry element | Intercultural communication |
| Geographic subdivision | India. |
| Topical term or geographic name as entry element | Call center agents |
| Geographic subdivision | India. |
| Topical term or geographic name as entry element | Call centers |
| General subdivision | Social aspects |
| Geographic subdivision | India. |
| 655 #7 - INDEX TERM--GENRE/FORM | |
| Genre/form data or focus term | Electronic books. |
| Source of term | local |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Perez, Kim, |
| Dates associated with a name | 1962- |
| Personal name | Malhotra, Sheena. |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | Project Muse. |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | UPCC book collections on Project MUSE. |
| 856 40 - ELECTRONIC LOCATION AND ACCESS | |
| Public note | Full text available: |
| Uniform Resource Identifier | <a href="https://muse.jhu.edu/books/9781452940380/">https://muse.jhu.edu/books/9781452940380/</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | |
No items available.