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Online Customer Care : (Record no. 4696)

MARC details
000 -LEADER
fixed length control field 00588nam a2200169 a 4500
001 - CONTROL NUMBER
control field sulb50216
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 130309s1999 ii a b 001 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8174890076
040 ## - CATALOGING SOURCE
Original cataloging agency BD-SySUS
Transcribing agency BD-SySUS
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 381.177
Edition number 22
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Cusack, Michael.
245 10 - TITLE STATEMENT
Title Online Customer Care :
Remainder of title applying today's technology to achieve world-class customer interaction /
Statement of responsibility, etc. Michael Cusack
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. New Delhi, :
Name of publisher, distributor, etc. Standardsmedia,
Date of publication, distribution, etc. 1999.
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 265 p. :
Other physical details ill, ;
-- ill,
Dimensions 24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Online Customer Care
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from
    Dewey Decimal Classification     Central Library, SUST Central Library, SUST General Stacks 10/03/2013   381.177 CUO 0050216 10/03/2013 1 10/03/2013