Creating quality : concepts, systems, strategies, and tools / William J. Kolarik.
Material type: TextSeries: McGraw-Hill series in industrial engineering and management sciencePublication details: New York : McGraw-Hill, c1995.Description: xxvii, 925 p. : ill. ; 24 cmISBN:- 0070352178 (acidfree paper)
- 658.262 20 KOC
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Includes bibliographical references and indexes.
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