Physician communication with patients [electronic resource] : research findings and challenges / Jon B. Christianson ... [et al.].

Includes bibliographical references and index.

What is the evidence that physician communication is deficient? -- How does physician communication affect patients? -- What factors are associated with deficiencies in physician communication? -- How effective are strategies to improve physician communication? -- Improving physician communication : insights from skills training programs -- Looking to the future : opportunities and challenges.

Description based on print version record.