Talking with patients and families about medical error [electronic resource] : a guide for education and practice / Robert D. Truog ... [et al.] ; foreword by Lucien L. Leape.

Includes bibliographical references and index.

Medical error through the eyes of clinicians, patients, and families -- What is a medical error? -- A brief overview of the patient safety movement -- Communicating about adverse events and medical error -- Supporting clinicians in disclosure : the coaching model -- Practice-based learning for coaches and clinicians -- Practical guidelines for disclosure -- Learning through enacting -- The broad spectrum of adverse events and medical error -- Organizational strategies for improving disclosure practice -- Future directions and closing thoughts.

Description based on print version record.