Lean auditing : driving added value and efficiency in internal audit / James C. Paterson.

Includes bibliographical references and index.

Print version record and CIP data provided by publisher.

Lean Auditing; Table of Contents; Foreword; Introduction; PART 1 Lean and Lean Auditing in Overview; 1 Lean Auditing at AstraZeneca; References and Other Related Material of Interest; 2 A Brief History of Lean, Notable Principles and the Approach Taken by this Book; ORIGINS OF LEAN AND THE BENEFITS IT DELIVERS; KEY LEAN PRINCIPLES, TOOLS AND TECHNIQUES; The Five Key Principles of Lean; Specify Value from the Point of View of the Customer; Identify the Value Stream; Flow; Pull; Seek Perfection in Ways of Working; Other Schools of Lean and the Neutral Approach of this Book.

Cost Reduction and LeanReferences and Other Related Material of Interest; 3 Key Lean Tools & Techniques; UNDERSTANDING CUSTOMER NEEDS: THE KANO MODEL; GEMBA; Value Stream Mapping; IDENTIFYING WASTE (MUDA); Heijunka; Jidoka -- Also Known as Autonomation; Just in Time; Andon -- Visualization; Root Cause Analysis (RCA); A WORD OF CAUTION ABOUT LEAN TOOLS AND TECHNIQUES; References and Other Related Material of Interest; 4 The Development of Lean Auditing and Its Benefits; THE KEY BENEFITS OF ADOPTING A LEAN AUDITING; A FEW WORDS ON TERMINOLOGY IN THIS BOOK.

5 The Wider Benefits of a Lean Audit Approach -- and How to Use This BookKey Hallmarks of a Progressive Lean Audit Approach; The Mindset of a Lean, Progressive, Auditing Approach; The Wider Organizational Implications of a Lean Auditing Approach; HOW TO USE THIS BOOK; Advice on Reading the Following Chapters; PART 2 Looking at Internal Audit Planning and Assignment Delivery; 6 Who Are the Customers of Internal Audit?; COMMON PRACTICES AND IIA STANDARDS OF NOTE; COMMON CHALLENGES & DILEMMAS; Different Views within Internal Audit Concerning Which Stakeholders should Be a Priority.

Different Views Concerning the Primacy of the Board/Audit Committee or Senior ManagementStakeholders Disagreeing Who is Prime; RECOMMENDED PRACTICES; Define and Agree the Key Internal Customers and Stakeholders of the Internal Audit Function; Always Remember the Importance of the External Customer; Ensure the Whole Audit Function is Clear Who They Are Working For; CONCLUDING REMARKS; References and Other Related Material of Interest; 7 What Really Adds Value -- And What Doesn't; COMMON PRACTICES AND IIA STANDARDS OF NOTE; COMMON CHALLENGES & DILEMMAS.

A "Value Gap" between the Perceptions of Audit and StakeholdersThe Importance of Paying Attention to Dissatisfiers; RECOMMENDED PRACTICES; Make a Commitment to Adding Value beyond Motherhood and Apple Pie; Strive to Clarify What Adds Value and What Does Not; Identify Different Perceptions of Value and Develop a Plan to Address the Most Problematic Areas; DELIVER VALUE TO MULTIPLE STAKEHOLDERS -- BUT MANAGE BOUNDARIES; The Delivery of Value should Always Take into Account Cost; Delivering Delighters is Often Simpler than You Think; Listen, and Respond, to the "Voice of the Customer."

"'How can you argue with the core principles of Lean, that you focus on what provides value to your customer and eliminate work that is not necessary (muda)? Internal auditors need to understand not only who their primary customers are, but what is valuable to them - which in most cases is assurance that the risks that matter to the achievement of objectives are properly managed. We need to communicate what they need to know and not what we want to say. This incessant focus on the customer and the efficient production of a valued product should extend to every internal audit team. How else can we ensure that we optimize the use of our limited resources to address the dynamic business and risk environment within which our organizations operate?'Norman Marks, GRC Thought Leader. Using lean techniques to enhance value add and reduce waste in internal auditing. Lean Auditing is a practical guide to maximising value and efficiency in internal audit through the application of lean techniques. It is an ideal book for anyone interested in understanding what progressive, value adding audit can be like. It is also ideal for anyone wondering whether audit activities can be streamlined or better co-ordinated with other activities. The book contains practical advise from the author's experience as CAE of AstraZeneca PLC; from his work as a consultant specializing in this field; as well as insights from leading CAEs in the UK, US and elsewhere. In addition, there are important insights from thought leaders such as Richard Chambers (IIA US) and Norman Marks (GRC thought leader) and Chris Baker (Technical Manager of the IIA UK). Increasing pressure on resources is driving a need for greater efficiency in all areas of business, and Internal Audit is no exception. Lean techniques can help streamline the workflow, but having only recently been applied to IA, lack the guidance available for other techniques. Lean Auditing fills this need by combining expert instruction and actionable advice that helps Internal Auditors: Benchmark their efficiency against lean ways of working Understand warning signs of waste and lower added value Understanding practical ways of working that improve added value and reduce waste Gain confidence about progressive ways of working in internal audit Understand how improved ways of working in audit can positively impact the culture of the wider organization. One of the keys to the lean audit is finding out exactly what the stakeholder wants, and eliminating everything else. Scaling back certain operations can delineate audit from advisory, and in the process, dramatically improve crucial outcomes. To this end, Lean Auditing is the key to IA efficiency"--publisher's description.