TY  - BOOK
AU  - Bhatnagar,Subhash C.
TI  - Unlocking e-government potential: concepts, cases and practical insights 
SN  - 9788178299280 (paper back)
U1  - 352.3/802854678 22
PY  - 2009///
CY  - New Delhi, India, Thousand Oaks, Calif.
PB  - SAGE
N1  - Includes bibliographical references (p. [327]-345) and index
ER  -