TY  - BOOK
AU  - DiSanza,James R.
AU  - Legge,Nancy J.
TI  - Business and professional communication: plans, processes, and performance 
SN  - 9780205581856
U1  - 658.45 22
PY  - 2009///
CY  - Boston
PB  - Pearson/Allyn and Bacon
KW  - Business communication
KW  - Communication in organizations
KW  - Interpersonal communication
N1  - Includes bibliographical references and index
ER  -