TY - BOOK ED - Harvard Business School Publishing Corporation. TI - Harvard business review on retailing and merchandising T2 - A harvard business review paperback SN - 9781422145920 U1 - 658.87 22 PY - 2008/// CY - Boston, Mass. PB - Harvard Business School Pub. KW - Retail trade KW - Management KW - Merchandising KW - Marketing KW - Customer services N1 - Includes index UR - http://www.loc.gov/catdir/toc/ecip0822/2008027459.html ER -