TY  - BOOK
AU  - Cortada,James W.
TI  - TQM for information systems management: quality practices for continuous improvment 
SN  - 007133968
U1  - 658.8 20
PY  - 1995///
CY  - New York
PB  - McGraw-Hill
KW  - Information management
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -