TY - BOOK AU - Wimmer,Maria A. AU - Janssen,Marijn AU - Scholl,Hans J. ED - SpringerLink (Online service) TI - Electronic Government: 12th IFIP WG 8.5 International Conference, EGOV 2013, Koblenz, Germany, September 16-19, 2013. Proceedings T2 - Lecture Notes in Computer Science, SN - 9783642403583 AV - QA76.9.C66 U1 - 004 23 PY - 2013/// CY - Berlin, Heidelberg PB - Springer Berlin Heidelberg, Imprint: Springer KW - Computer science KW - Computers KW - Application software KW - Computers and civilization KW - Law and legislation KW - Computer Science KW - Computers and Society KW - Legal Aspects of Computing KW - Information Systems and Communication Service KW - Computer Appl. in Administrative Data Processing N1 - Research foundations -- Open government data and transparency -- Service design and improvement -- Adoption and service evaluation -- Social media and social network analysis N2 - This book constitutes the refereed proceedings of the 12th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2013, held in Koblenz, Germany, in September 2013. The 27 revised full papers presented were carefully reviewed and selected for inclusion in this volume. The papers have been organized in the following topical sections: research foundations; open government data and transparency; service design and improvement; adoption and service evaluation; and social media and social network analysis UR - http://dx.doi.org/10.1007/978-3-642-40358-3 ER -