TY - BOOK AU - Scheler,Jessica ED - SpringerLink (Online service) TI - Driving Innovation in Service Organizations: A Study in the German Airport Industry T2 - Markt- und Unternehmensentwicklung / Markets and Organisations SN - 9783834938398 AV - HF5415.2-5415.34 U1 - 658.83 23 PY - 2013/// CY - Wiesbaden PB - Gabler Verlag, Imprint: Gabler Verlag KW - Business KW - Market research KW - Business and Management KW - Market Research/Competitive Intelligence N1 - Systematic Review of the Service Dominant Logic-Literature -- Opportunities and challenges for the German Airport Industry -- Drivers and barriers influencing the ability to innovate in service organizations. -Typology of innovation opponents N2 - With an ever increasing globalization of the economy, rapid technological progress, and intensifying competition, service firms such as airports constantly have to fuel the engine of renewal to keep on prospering. Nevertheless, research is still left with the critical question how service firms can manage their ability to innovate. By applying a resource perspective, Jessica Scheler explores drivers and barriers affecting the ability to innovate in the airport industry. Findings reveal significant categories and deliver valuable findings for academia and managerial practice particularly with regard to leadership issues, organizational structure, and roles of individuals.   UR - http://dx.doi.org/10.1007/978-3-8349-3839-8 ER -