TY  - BOOK
AU  - Poll,Roswitha
AU  - Boekhorst,Peter te
TI  - Measuring quality: performance measurement in libraries
T2  - IFLA publications
SN  - 9783598440281
AV  - Z675.U5 
U1  - 027.7 
PY  - 2007///
CY  - Berlin [u.a.]
PB  - de Gruyter Saur
KW  - Academic libraries
KW  - Evaluation
KW  - Public libraries
KW  - Leistungsmessung
KW  - gnd
KW  - Dienstleistung
KW  - Bibliothek
UR  - http://dx.doi.org/10.1515/9783598440281
UR  - http://www.degruyter.com/doc/cover/9783598440281.jpg
ER  -