TY  - BOOK
AU  - Blundell,Richard
TI  - Effective business communication: principles and practice for the information age 
SN  - 0137427018 (pbk.)
U1  - 658.45 21
PY  - 1998///
CY  - London, New York
PB  - Prentice Hall
KW  - Business communication
N1  - Includes bibliographical references (p. 259-262) and index
ER  -