TY - BOOK AU - Winkelen,Christine van AU - McKenzie,Jane TI - Knowledge works: the handbook of practical ways to identify and solve common organizational problems for better performance SN - 9781119977803 AV - HD30.2 .W563 2011eb U1 - 658.4/038 22 PY - 2011/// CY - Chichester, West Sussex, U.K. PB - Wiley KW - Knowledge management KW - Organizational learning KW - Problem solving KW - BUSINESS & ECONOMICS KW - Information Management KW - bisacsh KW - Knowledge Capital KW - fast KW - Electronic books N1 - Title from title screen; Includes bibliographical references and index; Cover; Praise for Knowledge Works; Title page; Copyright page; INTRODUCTION; Section I: Establish strategic priorities; What do we mean by strategic priorities?; How do you establish them?; Key questions to ask yourself; Chapter 1 IDENTIFYING VALUABLE KNOWLEDGE; Snapshot; Why this matters; What this means for your organization; Creating an action plan; Real life stories; Top tips; The research and the team involved; Final reflections from the research; Chapter 2 MAKING A COMPREHENSIVE ASSESSMENT OF KNOWLEDGE FLOWS; Snapshot; Why this matters; What this means for your organization N2 - Knowledge Works is a handbook full of ideas to help you draw on people's knowledge to keep ideas fresh, reduce waste, and build competence and capability. You can either dip into it according to your needs, or work through it in a more systematic way to create a plan to improve your organization's performance. "Knowledge Works is a very practical book that provides proven solutions for important knowledge-related problems in organizations including: how to convince managers that knowledge is important, how to create a knowledge-sharing culture, and how to improve the quality of conversations UR - http://onlinelibrary.wiley.com/book/10.1002/9781119977803 ER -