TY - BOOK AU - Barkley,Bruce AU - Saylor,James H. TI - Customer-driven project management: a new paradigm in total quality implementation SN - 0071138420 U1 - 658.4013 22 PY - 1994/// CY - New York PB - McGraw-Hill KW - Project management KW - Total quality management N1 - Includes bibliographical references (p. 501-503) and index ER -