TY - BOOK AU - Doherty,Tony L. AU - Horne,Terry AU - Wootton,Simon TI - Managing public services-implementing changes: a thoughtful approach to the practice of management SN - 9780415414500 (hardback) U1 - 351 22 KW - Public administration KW - Government business enterprises KW - Management N1 - Previous edition: 2002; Includes bibliographical references (pages 739-742) and index ER -