TY  - BOOK
AU  - Abedin,Rejaul
TI  - Service quality management: service development models 
SN  - 9789848031292
U1  - 658.812 20
PY  - 2018///
CY  - Sylhet
PB  - Pandulipi
KW  - Customer services
KW  - Management
N1  - A services quality development approach by services quality models; for service oriented sector and higher education institutions
ER  -