TY  - DATA
AU  - Bounds,Gregory M.
TI  - Beyond total quality management: toward the emerging paradigm 
SN  - 0071132384
U1  - 658.562 22
PY  - 1994///
CY  - Singapore
PB  - Mcgraw-Hill
KW  - quality management
N1  - Includes bibliographical references and index
ER  -