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	1.	Quality management benchmark assessment / J.P. Russell. by Russell, J. P. (James P.), 1945- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York, N.Y. : Milwaukee, Wisc. : Quality resources ; ASQC Quality Press, c1995 Online access: Table of contents only Availability: Items available for loan: Central Library, SUST (1)Call number: 658.4013 RUQ. Place hold Add to cart (remove)
	2.	No cover image available No cover image available Total quality management [electronic resource]. by European Society for Organisational Excellence Source: Academic Search Premier Material type: Continuing resource; Format: available online ; Type of continuing resource: periodical Publication details: Abingdon, Oxfordshire, U.K. : Carfax, 1990-2002 Online access: Full text available in SUST IP's: Jan 1990-Dec 2002. Available in EBSCO Host Academic Search Premier. Availability: No items available. Add to cart (remove)

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