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	1.	Management, marketing and promotion of library services based on statistics, analyses and evaluation Elektronische Ressource [International Federation of Library Associations and Institutions]. Ed. by Trine Kolderup Flaten. [In connection with the World Library and Information Congress in Oslo, Norway, from 14th - 18th of August 2005, IGLA's Management & Marketing Section arranged a Satellite Meeting in Bergen city, Norway, from Tuesday 9th to Thursday 11th of August] by Kolderup Flaten, Trine International Federation of Library Associations and Institutions Section on Management and Marketing World Library and Information Congress 2005 Oslo Satellite meeting. IFLA's Management and Marketing Sektion (2005.08.09-11 Bergen) World Library and Information Congress (2005.08.14-18 Oslo) Series: IFLA publications ; 120/121 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Berlin [u.a.] de Gruyter Saur 2006 Online access: Click here to access online Cover Availability: No items available. Add to cart (remove)
	2.	Measuring quality Elektronische Ressource performance measurement in libraries Roswitha Poll; Peter te Boekhorst by Poll, Roswitha Boekhorst, Peter te [Author] Series: IFLA publications ; 127 Edition: 2., rev. ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Berlin [u.a.] de Gruyter Saur 2007 Online access: Click here to access online Cover Availability: No items available. Add to cart (remove)