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1.
The experience : the 5 principles of Disney service and relationship excellence / Bruce Loeffler and Brian T. Church. by
  • Loeffler, Bruce [author.]
  • Church, Brian T [author.]
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hoboken, New Jersey : Wiley, [2015]Copyright date: ©2015
Other title:
  • Five principles of Disney service and relationship excellence
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2.
The Disneyization of society [electronic resource] / Alan Bryman. by
  • Bryman, Alan
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: London : SAGE, 2004
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