| 000 | 00963pam a2200241 a 4500 | ||
|---|---|---|---|
| 001 | sulb-eb0001457 | ||
| 003 | BD-SySUS | ||
| 005 | 20160307115745.0 | ||
| 008 | 120327s2000 caua fo| 001|0|eng|d | ||
| 020 |
_a9781452205564 (ebook) : _cNo price |
||
| 040 |
_aStDuBDS _beng _cStDuBDS _epn _dBD-SySUS |
||
| 050 | 0 |
_aHD9980.5 _b.N48 2000 |
|
| 082 | 0 | 4 |
_a658 _223 |
| 245 | 0 | 0 |
_aNew service development _h[electronic resource] : _bcreating memorable experiences / _ceditors, James Fitzsimmons & Mona J. Fitzsimmons. |
| 260 |
_aThosand Oaks, Calif. ; _aLondon : _bSAGE, _cc2000. |
||
| 300 |
_a1 online resource (xv, 328 p.) : _bill. |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aService industries _xManagement. |
|
| 700 | 1 | _aFitzsimmons, James A. | |
| 700 | 1 | _aFitzsimmons, Mona J. | |
| 856 | 4 | 0 |
_3Read Online / DOWNLOAD _uhttp://knowledge.sagepub.com/view/new-service-development/SAGE.xml |
| 942 |
_2Dewey Decimal Classification _ceBooks |
||
| 999 |
_c21701 _d21701 |
||