000 00899pam a2200241 a 4500
001 sulb-eb0001688
003 BD-SySUS
005 20160307115757.0
008 120405s2003 enka fo| 001|0|eng d
020 _a9781446215203 (ebook) :
_cNo price
040 _aStDuBDS
_beng
_cStDuBDS
_epn
_dBD-SySUS
050 0 _aHD9980.5
_b.G55 2003
082 0 4 _a338.40688
_223
100 1 _aGilmore, Audrey.
245 1 0 _aServices, marketing and management
_h[electronic resource] /
_cAudrey Gilmore.
260 _aLondon :
_bSAGE,
_cc2003.
300 _a1 online resource (215 p.) :
_bill.
504 _aIncludes bibliographical references and index.
650 0 _aService industries
_xMarketing.
650 0 _aService industries
_xManagement.
856 4 0 _3Read Online / DOWNLOAD
_uhttp://knowledge.sagepub.com/view/services-marketing-and-management/SAGE.xml
942 _2Dewey Decimal Classification
_ceBooks
999 _c21932
_d21932