000			02176nam a22003377a 4500
001			sulb-eb0016879
003			BD-SySUS
005			20160405140624.0
008			100519s2010||||enk o ||1 0|eng|d
020			_a9780511781803 (ebook)
020			_z9780521895514 (hardback)
020			_z9780521719803 (paperback)
040			_aUkCbUP _beng _erda _cUkCbUP _dBD-SySUS.
050	0	0	_aHF5389.3.U6 _bS65 2010
082	0	0	_a177/.1 _222
100	1		_aSmith, Philip, _eauthor.
245	1	0	_aIncivility : _bThe Rude Stranger in Everyday Life / _cPhilip Smith, Timothy L. Phillips, Ryan D. King.
264		1	_aCambridge : _bCambridge University Press, _c2010.
300			_a1 online resource (232 pages) : _bdigital, PDF file(s).
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
500			_aTitle from publisher's bibliographic system (viewed on 04 Apr 2016).
520			_aHas anyone ever pushed in front of you in a queue? Stolen your parking space? Talked on their mobile phone during a film at the cinema? In our everyday lives we all encounter rude and inconsiderate people. This unique book provides the first ever systematic investigation of typical encounters with rudeness. Through a meticulous analysis of over 500 events, it maps out what people experience as rude, where and when this happens and what takes place in the exchange between the participants. The inquiry further charts the emotional and social consequences of rudeness and victimization, with the results challenging the widespread assumption that bad behaviour is toxic to community life. In conclusion the study draws upon its findings and surveys a range of strategies for reducing the level of incivility in everyday life, identifying some simple and innovative solutions. Incivility will appeal to criminologists, sociologists and scholars of urban studies.
650		0	_aCourtesy
700	1		_aPhillips, Timothy L., _eauthor.
700	1		_aKing, Ryan D., _eauthor.
776	0	8	_iPrint version: _z9780521895514
856	4	0	_uhttp://dx.doi.org/10.1017/CBO9780511781803
942			_2Dewey Decimal Classification _ceBooks
999			_c38317 _d38317