| 000 | 00505pam a2200181 a 4500 | ||
|---|---|---|---|
| 001 | sulb-eb0033235 | ||
| 003 | BD-SySUS | ||
| 005 | 20160509150601.0 | ||
| 008 | 160509s9999 xx 000 0 und d | ||
| 020 | _a9780273738084 | ||
| 020 | _a9781282983700 | ||
| 040 |
_aBD-SySUS _cBD-SySUS. |
||
| 100 | 1 | _aStevens, Debra. | |
| 245 | 1 |
_aBrilliant Customer Service _h[electronic resource] / |
|
| 260 | _c2011. | ||
| 856 | 4 | 0 |
_zRead Online / DOWNLOAD40 _uhttp://lib.myilibrary.com?id=298370 |
| 942 | _ceBooks | ||
| 999 |
_c58170 _d58170 |
||