| 000 | 00665nam a22002177a 4500 | ||
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| 001 | sulb0051353 | ||
| 003 | BD-SySUS | ||
| 005 | 20160517143131.0 | ||
| 008 | 160517s2000 ii a b 001 0 eng d | ||
| 020 | _a8120318099 | ||
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_aBD-SySUS _cBD-SySUS _dBD-SySUS |
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| 100 | 1 |
_aGosney, John W. _923230 |
|
| 245 | 1 | 0 |
_aCustomer relationship management essentials / _cJohn W. Gosney, Thomas P. Boehm |
| 260 |
_aNew Delhi : _bPrentice-hall, _cc2000. |
||
| 300 |
_axviii, 234 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliography and index. | ||
| 650 | 0 |
_aManagement. _911304 |
|
| 700 | 1 |
_aBoehm, Thomas P. _923231 |
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| 942 |
_2ddc _cBK |
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_c59727 _d59727 |
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