000 02758nam a22003497a 4500
001 sulb0073051
003 BD-SySUS
005 20191117154357.0
008 191117s2015 enk b 001 0 eng d
020 _a9780415738095 (hardback)
020 _a9780415738101 (paperback)
020 _z9781315817590 (ebook)
040 _aDLC
_beng
_cDLC
_erda
_dDLC
_dBD-SySUS
082 0 0 _a352.66
_223
_bDOP
100 1 _aDooren, Wouter van.
_932876
245 1 0 _aPerformance management in the public sector /
_cWouter van Dooren, Geert Bouckaert and John Halligan.
250 _a2nd ed.
260 _aLondon :
_aNew York :
_bRoutledge,
_c©2015.
300 _ax, 230 p. ;
_c24 cm.
490 0 _aRoutledge masters in public management
504 _aIncludes bibliographical references and index.
520 _a"In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition of Performance Management in the Public Sector explores performance, as well as performance measurement, and making performance information useful for management. The book includes: - situates performance in some of the current public management debates, including some emerging discussions on the new public governance and neo-Weberianism; - discusses the many definitions of performance and how it has become one of the most contested agendas of public management; - examines the use as well as the non-use of performance information; - conveys a nuanced discussion of the so-called perverse effects of using performance indicators; - discusses the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and - explores the challenges and future directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and students alike. For scholars, the book directs attention to key research issues, most pressingly the use of performance information"--
650 0 _aGovernment productivity
_xEvaluation.
_932877
650 0 _aPerformance
_xManagement.
_932878
650 0 _aPublic administration.
_932879
650 7 _aBUSINESS & ECONOMICS / General.
_2bisacsh
_932880
650 7 _aBUSINESS & ECONOMICS / Human Resources & Personnel Management.
_2bisacsh
_932881
650 7 _aBUSINESS & ECONOMICS / Management.
_2bisacsh
_932882
700 1 _aBouckaert, Geert.
_932883
700 1 _aHalligan, John.
_932884
942 _2ddc
_cBK
999 _c74468
_d74468