000 00730nam a22002177a 4500
001 sulb0071422
003 BD-SySUS
005 20210829162914.0
008 210829s2018 bg 000 0 eng
020 _a9789848031292
040 _aBD-SySUS
_cBD-SySUS
082 _a658.812
_220
_bABS
100 1 _aAbedin, Rejaul
_937344
245 1 0 _aService quality management :
_bservice development models /
_cedited by Graham Clark
260 _aSylhet :
_bPandulipi,
_c2018
300 _a63 p. ;
_c23 cm
500 _aA services quality development approach by services quality models
500 _afor service oriented sector and higher education institutions.
650 0 _aCustomer services
_xManagement
_937345
942 _2ddc
_cBK
999 _c75886
_d75886