000 | 00730nam a22002177a 4500 | ||
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001 | sulb0071422 | ||
003 | BD-SySUS | ||
005 | 20210829162914.0 | ||
008 | 210829s2018 bg 000 0 eng | ||
020 | _a9789848031292 | ||
040 |
_aBD-SySUS _cBD-SySUS |
||
082 |
_a658.812 _220 _bABS |
||
100 | 1 |
_aAbedin, Rejaul _937344 |
|
245 | 1 | 0 |
_aService quality management : _bservice development models / _cedited by Graham Clark |
260 |
_aSylhet : _bPandulipi, _c2018 |
||
300 |
_a63 p. ; _c23 cm |
||
500 | _aA services quality development approach by services quality models | ||
500 | _afor service oriented sector and higher education institutions. | ||
650 | 0 |
_aCustomer services _xManagement _937345 |
|
942 |
_2ddc _cBK |
||
999 |
_c75886 _d75886 |