000			00576nam a2200169 a 4500
001			sulb35710
008			130323s1996 nyua b 001 0 eng d
020			_a0471108049 (cloth : acid-free paper)
040			_aDLC _cDLC _dDLC _dBD-SySUS
082	0	0	_a658.562 _222
245	0	0	_aTotal quality management : _ba cross functional perspective / _cAshok Rao ... [et al.].
260			_aNew York : _bWiley, _cc1996.
300			_axxvi, 630 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and indexes.
650		0	_aTotal quality management.
700	1		_aRao, Ashok.
999			_c9613 _d9613