000 00632nam a2200181 a 4500
001 sulb9331
008 130324s1992 maua b 001 0 eng d
020 _a0201563053 (hardback)
040 _aDLC
_cDLC
_dDLC
_dBD-SySUS
082 0 0 _a658.562
_222
100 1 _aTenner, Arthur R.
245 1 0 _aTotal quality management :
_bthree steps to continuous improvement /
_cArthur R. Tenner, Irving J. DeToro.
260 _aReading, Mass. :
_bAddison-Wesley,
_cc1992.
300 _axvii, 266 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
650 0 _aTotal quality management.
700 1 _aDeToro, Irving J.
999 _c9756
_d9756