Service quality management :
Abedin, Rejaul
Service quality management : service development models / edited by Graham Clark - Sylhet : Pandulipi, 2018 - 63 p. ; 23 cm
A services quality development approach by services quality models for service oriented sector and higher education institutions.
9789848031292
Customer services--Management
658.812 / ABS
Service quality management : service development models / edited by Graham Clark - Sylhet : Pandulipi, 2018 - 63 p. ; 23 cm
A services quality development approach by services quality models for service oriented sector and higher education institutions.
9789848031292
Customer services--Management
658.812 / ABS