Service quality management : (Record no. 75886)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00730nam a22002177a 4500 |
| 001 - CONTROL NUMBER | |
| control field | sulb0071422 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | BD-SySUS |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20210829162914.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210829s2018 bg 000 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9789848031292 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | BD-SySUS |
| Transcribing agency | BD-SySUS |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Edition number | 20 |
| Item number | ABS |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Abedin, Rejaul |
| 9 (RLIN) | 37344 |
| 245 10 - TITLE STATEMENT | |
| Title | Service quality management : |
| Remainder of title | service development models / |
| Statement of responsibility, etc. | edited by Graham Clark |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | Sylhet : |
| Name of publisher, distributor, etc. | Pandulipi, |
| Date of publication, distribution, etc. | 2018 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 63 p. ; |
| Dimensions | 23 cm |
| 500 ## - GENERAL NOTE | |
| General note | A services quality development approach by services quality models |
| General note | for service oriented sector and higher education institutions. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer services |
| General subdivision | Management |
| 9 (RLIN) | 37345 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Central Library, SUST | Central Library, SUST | General Stacks | 29/08/2021 | 658.812 ABS | 0071422 | 29/08/2021 | 1 | 29/08/2021 | Books |