MARC details
000 -LEADER |
fixed length control field |
00855nam a2200241 a 4500 |
001 - CONTROL NUMBER |
control field |
sulb45165 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
BD-SySUS |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20130227205401.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
130227s1993 wiua b 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0873891473 |
|
International Standard Book Number |
0814402038 |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
DLC |
Transcribing agency |
DLC |
Modifying agency |
DLC |
-- |
BD-SySUS |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.561 |
Edition number |
22 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Bechtell, Michele L., |
Dates associated with a name |
1956- |
9 (RLIN) |
2069 |
245 10 - TITLE STATEMENT |
Title |
Untangling organizational gridlock : |
Remainder of title |
strategies for building a customer focus / |
Statement of responsibility, etc. |
Michele L. Bechtell. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc. |
Milwaukee, Wis. : |
Name of publisher, distributor, etc. |
ASQC Quality Press ; |
Place of publication, distribution, etc. |
New York, NY : |
Name of publisher, distributor, etc. |
AMACOM Books [distributor], |
Date of publication, distribution, etc. |
c1993. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xxv, 347 p. : |
Other physical details |
ill. ; |
Dimensions |
24 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Includes bibliographical references and index. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Total quality management. |
9 (RLIN) |
2032 |
|
Topical term or geographic name as entry element |
Customer services. |
9 (RLIN) |
2070 |
|
Topical term or geographic name as entry element |
Organizational effectiveness. |
9 (RLIN) |
2071 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Dewey Decimal Classification |
Koha item type |
Books |