Service marketing / (Record no. 59386)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00850nam a22002537a 4500 |
| 001 - CONTROL NUMBER | |
| control field | sulb0034309 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | BD-SySUS |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20160516100534.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160516s1996 nyua b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0673991458 |
| International Standard Book Number | 0321055918 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| Modifying agency | BD-SySUS |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| Edition number | 20 |
| Item number | RUS |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Rust, Roland T. |
| 9 (RLIN) | 22517 |
| 245 10 - TITLE STATEMENT | |
| Title | Service marketing / |
| Statement of responsibility, etc. | Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | Addison-Wesley., |
| -- | An imprint of addison wesley longman, Inc., |
| Date of publication, distribution, etc. | c1996. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xx, 508 p. : |
| Other physical details | ill. ; |
| Dimensions | 24 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Service industries |
| General subdivision | Marketing. |
| 9 (RLIN) | 22518 |
| Topical term or geographic name as entry element | Customer services. |
| 9 (RLIN) | 22519 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Zahorik, Anthony J. |
| 9 (RLIN) | 22520 |
| Personal name | Keiningham, Timothy L. |
| 9 (RLIN) | 22521 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Central Library, SUST | Seminar Library, Deprment. of Business Administration | General Stacks | 16/05/2016 | 658.8 RUS | 0034309 | 16/05/2016 | 1 | 16/05/2016 |