Service marketing / Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham.
Material type: TextPublication details: New York : Addison-Wesley., An imprint of addison wesley longman, Inc., c1996.Description: xx, 508 p. : ill. ; 24 cmISBN:- 0673991458
- 0321055918
- 658.8 20 RUS
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Books | Seminar Library, Deprment. of Business Administration General Stacks | 658.8 RUS (Browse shelf(Opens below)) | 1 | Available | 0034309 |
Includes bibliographical references and index.
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