Service quality management : service development models / edited by Graham Clark
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 9789848031292
- 658.812 20 ABS
Item type | Current library | Call number | Copy number | Status | Date due | Barcode |
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Central Library, SUST General Stacks | 658.812 ABS (Browse shelf(Opens below)) | 1 | Available | 0071422 |
A services quality development approach by services quality models
for service oriented sector and higher education institutions.
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